FAQ
Frequently Asked Questions – The Greeting Pen Company | Crossville, TN
Where is The Greeting Pen Company located?
We are proudly based in Crossville, Tennessee, at 4084 Peavine Road. From our family-owned headquarters in the heart of Tennessee, we design, print, and ship our unique greeting pens and stationery products to customers all across the U.S.
Do you offer nationwide shipping?
Yes. We ship our products throughout the United States, with fast and reliable fulfillment from our Crossville, TN location. Whether you're ordering custom pens for an event in California or collegiate pens for a campus in Florida, we’ll get your order to your doorstep quickly.
What makes Greeting Pens® different from regular pens?
Our Greeting Pens® feature four rotating messages, offering a fun, meaningful surprise with every click. These patented pens go beyond ink—they deliver encouragement, joy, celebration, and connection. Unlike greeting cards that get tossed, our pens are a lasting, reusable keepsake.
Can I personalize my own message pen?
Absolutely. Our Personalized Greeting Pens® let you write four custom rotating messages—perfect for birthdays, graduations, weddings, new babies, and religious celebrations. You can also choose from dozens of pre-made themes if you’re looking for a thoughtful, ready-to-order gift.
Do you make fully custom pens for businesses or organizations?
Yes. Our Custom Greeting Pens® allow complete creative control, including your logo, colors, artwork, and four custom messages. These are a popular choice for promotional giveaways, nonprofit outreach, school spirit items, and corporate branding.
What types of occasions are your pens suitable for?
Greeting Pens® are ideal for:
- Weddings, anniversaries, and birthdays
- Teacher appreciation and nurse recognition
- Church, Judaica, and religious milestones
- Military events and patriotic holidays
- Baby showers and birth announcements
- Corporate promotions and event swag
We also offer collegiate-themed pens for schools like University of Alabama, LSU, Clemson, Michigan State, and more.
What other products do you sell besides pens?
In addition to our rotating message pens, we carry a wide range of fun and functional products, including:
- Comfort Feel Pens
- Light-Up and Executive Stylus Pens
- Sticky Note Calendars and Flip Pads
- Notebooks and Spiral Pads
- Collegiate Sticky Notes and Gifts
Every item is designed to combine practical use with positive messaging.
Can I place a bulk or wholesale order?
Yes. We welcome bulk and wholesale orders for retailers, school stores, universities, event planners, and corporate buyers. If you're interested in large-scale pricing or resale opportunities, please contact our team at sales@greetingpen.com or call 866-478-7367.
How long does it take to receive my order?
Most standard and personalized orders ship within 3–5 business days from our Crossville facility. Custom orders with full artwork typically ship within 10–14 business days. We provide tracking details once your order is on the way.
How do I get started with a custom design?
If you are looking for custom messaging on the pen, email us at sales@greetingpen.com. Please include your contact information and the message that you want on
the pen. We will be back in touch to discuss details.