OTHER PERSONALIZED PENS:
STANDARD RETURN POLICY: Our pens are excellent writing instruments. You will be pleased with the high quality ink cartridges, smoothness, and overall feel of our pens. Additionally, when your pen eventually runs out of ink, you can receive free ink refills for your pen by filling out our ink refill request form. We guarantee the quality of our products 100% and will authorize exchanges or returns if quality is ever below standards. To obtain authorization for returns, please email us at firstname.lastname@example.org or call 1.866.478.7367.
RETURN POLICY FOR PERSONALIZED PENS (custom pens made especially for you with your own 4 personalized rotating messages): If we are in error, we will gladly accept returns. Please check your personalized order very carefully when it is submitted to us for processing. We will print your pen messages exactly like you submit them to us: we use your spelling, punctuation, grammar, etc. We will pay shipping for the return of your personalized pens if we are in error or if pen quality is below standard. To obtain authorization for returns, please email us at email@example.com or call 1.866.478.7367.